When it comes to scaling AI across enterprise environments, success is never accidental—it’s structured, shared, and systematized. That’s why AI Insider is going beyond one-off deployments. After a successful AI rollout with WINS (Widya Inovasi Nusantara Sejahtera), AI Insider is now bringing that momentum to Telkom Infrastructure (TIF) through a Best Practice Transfer Playbook that bridges strategy, execution, and scale.

Because in the AI game, what works in one business unit should work in another—with the right translation.

From WINS to TIF: Replicating Success with Purpose

WINS, one of Telkom’s standout innovation hubs, became an AI transformation success story thanks to a focused, high-impact collaboration with AI Insider. Key outcomes included:

• Automated workflows for project management
• Predictive analytics in infrastructure monitoring
• Centralized knowledge systems that get used
• Significant gains in team efficiency and data-driven decisions
  
  
  

Now, the big question: Can this model scale across a complex, nationwide division like TIF?

The answer is yes—with a playbook that respects TIF’s unique context while adapting proven strategies.

What’s Inside the AI Best Practice Playbook?

This isn’t a rigid manual. It’s a modular guide built for adaptation. The Playbook includes:

• Use Case Templates
  WINS-proven AI use cases tailored to TIF’s infrastructure needs—think predictive tower maintenance, smart ticketing, and AI-assisted crew scheduling.
• Success Metrics Tracker
  A dashboard-style template to help TIF track adoption, efficiency gains, and ROI in real time.
• Change Management Framework
  Play-by-play guidance on internal communication, stakeholder alignment, and end-user onboarding.
• Governance Model Blueprint
  Clear roles and responsibilities for data governance, model monitoring, and compliance—a must-have for scaling AI responsibly.
• Cross-Learning Channels
  Built-in collaboration loops so TIF teams can learn directly from WINS experts—shortening the learning curve and avoiding repeat mistakes.

Why This Matters: AI Can’t Stay Siloed

AI Insider believes that in a large enterprise like Telkom, innovation can’t live in isolation. The only way AI delivers long-term value is through knowledge transfer and ecosystem thinking.

By codifying what worked at WINS, adapting it for TIF, and documenting every lesson in between, AI Insider is building more than solutions—they're creating a repeatable infrastructure for innovation.

What’s Next for TIF?

Armed with the Playbook, TIF’s AI Champion Team is now running pilot projects modeled after the WINS success. Early feedback has been promising, with improved alignment between IT and field teams, quicker iteration cycles, and better frontline adoption.

And this is just the beginning.

Final Thought: Transfer is the New Innovation

In the AI world, sharing what works is just as powerful as inventing it in the first place. By transferring best practices across Telkom’s ecosystem, AI Insider is proving that the fastest way to scale AI isn’t starting from scratch—it’s starting with what works.

Curious about what the AI Playbook could do for your team? Drop us a line or request a walkthrough.

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